We are two brothers who are dedicated to providing quality gifts, flowers and unique independent living solutions .With over 10 years of combined experience in the floral industry and independent living aids we decided to combine our resources and experience and bring a unique collection of products and services to the public under one store. Thus 2brothersgiftstore.com was born.
2Brothers Gifts & Independent Living Solutions in Conjunction with Assistive Technology Services is a Christian based company with a deep belief in helping seniors in their daily lives. We respectfully introduce ourselves to you with a desire to provide our products to your community.
Our most popular product line is our No Monthly Fee Emergency Medical Alert Systems. Seniors no longer need to pay a monthly monitoring fee with these systems. Our systems will call family, friends or even 911 instead of a monitoring service when a panic button is pressed. Our systems have been used by thousands of seniors all over the U.S, Canada and other countries around the world. With a system like this the average senior can save up to $500.00 each and every year when compared to the rates a monitored service charges. Our ongoing mission is to protect, serve and save seniors real money. This is just one example.
We also provide many other very useful products that help seniors in their daily lives such as; a totally wireless remote controlled door lock that will allow a senior to unlock their doors for caregivers and visitors while maintaining safety by keeping their doors locked, talking caller id boxes so seniors can hear who is calling before picking up a phone, plus mobility, vision, and hearing solutions of various kinds.
Our goal has been and continues to be helping seniors in their daily lives, saving seniors money by providing solutions at a reasonable price and spreading the word of Jesus Christ. We would sincerely appreciate your consideration to allow us to help provide valuable, reasonably priced solutions for seniors in the community. We offer volume discounts to further help provide products at an affordable price.
Thank you for your time in reading this letter and reviewing the enclosed material. Please take a look at our websites for more details. If we can be of service in any way, please feel free to contact us and we will be happy to answer any questions that you may have.
Our motto is "Helping you to make them happy" whether by a medical life-alert or by unique gifts and flowers.
We strive to make every customer happy with every order that we recieve.
We hope that you will make 2Brothersgiftsore.com your gift store for all ocassions. Please feel free to call us
1-866-559-4086
Thank You
2brothers
Steve Arnold
B.S. HCM, LPN, EMT
Independent Living Solutions from Assistive Technology Services
Unique Floral Designs and Gifts from Sharon's Roses
Convenient online ordering is also available 24 hours a day!
Returns
All returns must have an RMA number. Please contact us for an RMA number and return address.
DO NOT return product directly to the manufacturer unless you are instructed by us.
For most products, unless otherwise noted in the items description page, returns must be received by us within 30 days of order. You must contact us early and an RMA must be issued for us to accept a return.
Please immediately review and test your item as soon as you receive it.
Refunds are purchase price plus sales tax if applicable, less our shipping and handling costs and restocking charges (if applicable). A restocking fee may apply only if item is returned in a damaged condition or missing pieces or parts. If the item is returned in the same condition as it was received there is never a restocking fee.
Some items can not be returned due to health reasons (see notes for any exceptions to return time for individual items on the item description page).
All returned items must be returned in original packaging. All materials received must be returned. This includes batteries, plug covers, manuals, and packing materials.
Returns should be shipped using a method that can be tracked such as US Postal Service with confirmation, UPS or FedEx. Customer is responsible for all shipping/handling costs of the returned item. Returned orders with free shipping will be charged standard shipping/handling charges if returned for refund.
Items received damaged by customer must be claimed within 10 days of receipt to be covered under manufacturer's warranty. Please contact us within 10 days of receipt of order if the order is declared damaged.
If returned item is damaged by the customer the refund amount will be reduced based on the returned condition of the product. If a returned item is heavily damaged or missing major components the return may be refused.
Cancellations
We attempt to ship all orders the same day if possible so your order may already be shipped and cannot be cancelled. Requests to cancel orders must be made quickly. At times, especially orders over the weekend may not be able to be cancelled. In this case, the order will need to be returned and will fall under our return policy. Cancelled orders may be subject to a .80 cents cancellation charge to cover our credit card/paypal processing fees depending on when the order was cancelled.
*Potential 30% Restocking Fee: Please study and insure that the product you order is the product that you need or want. There may be a 30% restocking fee depending on the condition of the returned product. Refund does not include shipping charges and any restocking fee.
We must take into consideration personal hygiene measures when considering the refund amount.
*All returned Items May incure a 20%-30% restocking fee
*All Returned Items must be returned in orginal condition and will be refunded less shipping and handling
*All Items Must be returned in 30 days of delivery date in orginal shipping material with copy of invoice.
*We retain the right to refuse any return if deamed fault of the customer or if the customer does not meet the above conditions.